Every bottle purchased will provide two people with water for life in Marouge, Haiti*

FAQ

 

 

Where do you ship?
At this time, we are shipping to all of the continental United States, along with Hawaii and Alaska (shipping prices will vary).

Do you ship to Canada or Australia?
Not yet. We hope to open those markets soon.

When can I expect my bottle after ordering? 
Bottles are shipped via ground mail. Expect business 2 days for handling and 3-5 business days for shipping. 

How much money is donated from my purchase?
We donate 10% of net revenue from each purchase to our charity partners.

How often is money donated to the charity partners?
There is no set donation schedule. Depending on the needs of the individual charities, lump sums will be provided periodically, or will be allocated to fund a specified project in its entirety. 

How do I know about current and past water projects? 
You can stay up to date with our projects by checking back on our website. We will keep information available as it comes. 

Are there retail partnerships available?
Yes. Please email us for more information: info@mykokua.com

Does Kōkua have cobranding options available?
Yes. Please email us for more information: info@mykokua.com

Do you have brand ambassadors?
Yes. Our brand ambassadors are specially selected. Our ambassadors are not compensated, but rather, join us because of the shared passion for making a change in the world and giving back. Kōkua Brand Ambassadors will be given a custom promo code to share on social media for their followers to receive 10% off.

Can I put my Kōkua Bottle in the freezer? 
No. When the liquids inside freeze, they expand. This puts force on your bottle and can cause deformities, as well as breaking the weld that holds the bottle together.

Is the bottle dishwasher safe? 
No. Putting your bottle through the dishwasher will break the vacuum seal and will no longer keep your beverages insulated. The lids, however, are top-rack dishwasher safe. 

What does 18/8 Stainless Steel mean? 

Stainless steel is an iron-containing alloy made from some of the basic elements found on earth: iron ore, chromium, silicon, nickel, carbon, nitrogen and manganese. The properties of the final metal change depending on varying amounts of these elements. There are over 150 grades of stainless steel, of which 15 are most commonly used.

Our bottles are constructed from high-quality, 18/8, food-grade stainless steel. The numbers stand for the percentages of chromium and nickel in the steel, 18% and 8% respectively. Chromium increases the metal's hardness and nickel gives it strength. Together they also make stainless steel highly resistant to stain or rust. 

Stainless steel is easy to clean, durable, inert and sanitary. This makes it the material of choice among the food, beer and wine industries. 

Can I put soda/carbonated water in my Kōkua Bottle?
We would advise against it. When the pressure builds, you will find yourself with a fountain of beverage when you open the bottle. If you choose to put a carbonated beverage in it, be sure to allow air to escape between use.

Can I put ice cream in my Kōkua Bottle?
We're not gonna lie. We've done it. And it keeps it cold for a few hours. #worthit